Safety
Your Safety Matters
3GOaTs coaches are AI, not human counsellors. If you’re in crisis, here’s how to get real help fast.
Last updated: August 31, 2026
What 3GOaTs does when it detects a crisis
When our system detects signs of distress or crisis in a conversation, we respond in the following ways:
- We immediately provide crisis resources, including the 988 crisis line (US/Canada) and findahelpline.com for international users
- We do not attempt to provide mental health counselling
- We keep a record of the conversation
- For Level 3+ crisis signals, our team is notified
Crisis resources
- Canada and the United States: Call or text 988 — 24/7, free, confidential. Both countries use the same number: in Canada it is the Suicide Crisis Helpline, in the US the 988 Suicide & Crisis Lifeline
- International: findahelpline.com lists crisis lines for every country
- Immediate danger: Call your local emergency number (911 in North America)
Your rights
- You can stop using 3GOaTs at any time
- You can request deletion of your account and your personal information by emailing privacy@3goats.ai. Our Privacy Policy explains what we delete, the limited data we must keep, and how long
- 3GOaTs is not a substitute for professional mental health support
Questions? Contact us at hello@3goats.ai
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